Once your Rhodes Piano has been made and thoroughly tested by our dedicated team of professionals, we will contact you to advise you that we will be sending your new instrument in the coming days. We ship by international courier, which is generally DHL or UPS and their local partners.

Once your piano is built delivery will take between 3 – 7 days depending upon where you are in the world. All packages are tracked and we will send you the tracking number so you can follow the progress of your instrument as it makes it way to you. Your piano is fully insured for the journey should anything unfortunate happen while in transit.

We use custom designed packaging to ensure that your piano is safe and secure, we use a dual box system with recycled shock absorption materials to make sure that it is well protected.

Once you receive your piano, please make sure to test and inspect it and let us know if there is anything you need to report. You can contact us at [email protected]

A welcome pack is included with your piano. You will also find a series of videos on our Rhodes YouTube channel for ‘quick start set up’ and first steps with your new piano.